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Customer Complaints & Feedback

1.Complainant Details

Name*

Company Name (if applicable)

Email*

Phone

Rate our services

2. Complaint Information

Complaint Category*

Product Quality

Service Issue

Delivery / Logistics

Billing / Payment

Safety / Compliance

Other (please specify)

3. Complaint Description

Description of Complaint *

4. Supporting Documents (Optional)

File upload

5. Desired Resolution (Optional)

Multi choice

Replacement

Correction / Rework

Refund

Explanation

Other (please specify)

6. Declaration

I confirm that the information provided is true and accurate to the best of my knowledge.

We aim to acknowledge all complaints within 2 working days.

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